Mount Care

Customer service that never sleeps.

Mount Care answers the questions your team gets every day: where's my order, can I exchange this, how do I return it. Anything it can't solve goes to your team with the full context.

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From /mo · 14-day free trial · Cancel monthly · Built for Shopify

What it does

Everything Mount Care does for your store

01

Order status

Looks up the order in Shopify and gives the real status and tracking link, not a template.

02

Exchanges and returns

Walks customers through your return policy and suggests an exchange before a refund.

03

Human handover

Passes the conversation to your team the moment it should, with everything already summarised.

04

One inbox

Every conversation, AI or human, in one place your team can work from.

Pricing

Mount Care

The price follows your monthly sessions. Combine it with other products for up to 15% bundle discount.

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How it works

Live in three steps.

No code, no agency, no long project.

Install the app

Add MountStudio from the Shopify App Store and pick the products you want.

We learn your store

MountStudio reads your catalog, sizes and policies, and learns your tone of voice.

Go live

Test it yourself, switch it on, and follow every conversation in your dashboard.

Works even better with

Combine products, pay less

All MountStudio products share one understanding of your store. Two products get 5% off, three or four 10%, five or more 15%.

Mount Stylist

An AI stylist in your store

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Mount Search

Search that understands intent

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Mount Cart

Complete the look in the cart

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Mount Insights

See what your customers ask

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Mount Loyalty

Rewards that bring customers back

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FAQ

All you need to know

Quick answers about MountStudio. Something else? We're happy to help.

Which stores is MountStudio for?

For Shopify stores that want to sell more and answer customers faster. We started in fashion, where fit and style matter most, and MountStudio works for every store with a catalog.

Which languages does it speak?

It answers customers in their own language, including English, Dutch, German and French.

Can it hand a conversation over to my team?

Yes. Whenever a question needs a person, the conversation goes to your team with a summary, so the customer never has to repeat themselves.

Have more questions?Our team is happy to help.

Contact

All in one

One app. Every shopper served.

Start your 14-day free trial today, or book a demo and we'll show you MountStudio on your own store.

Start free trial Book a demo